Problem with the map on Renault Clio

Nlove
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Any help would be appreciated. Brought car and they said it was working. The SD card just shows an egg timer. Then we used another sd card and loaded the files from the Renault card to this one and got the above.
Thanks in advance.0 -
Thank you. I have only just brought the car and they said it was working and it hasn't since I got it 2 weeks ago. Where would I find the serial number please as it is built in . Thanks.
This picture is what I was getting with the sd card supplied with the car. The other 2 pictures were of an new ad card copied from the 1st and updated.0