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And shows in my subscriptions as active but on my tom tom it still shoes as expired.. I am totally lost and haven't a clue how to get it on my tom tom as need so badly as a lorry driver. any help will be much appreciated
Tap Support at the top of this page
Sign in Top Right of next Page. (you have to do this)
When signed in Tap Contact Us bottom right
Help Box appears and after a few seconds Get in Touch also appears
Tap Get in Touch
You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.
@bert900
Thanks for sending the serial number. It seems you contacted our customer service to help you with sorting out the subscriptions?
@Pawel_mie79
Yours is a GO PROFESSIONAL 6200 that comes with 1 year of -Traffic and Speed Cameras services. A subscription will be needed to continue the service.
Answers
Superuser
Contact Customer Support tomorrow.
Try the following:-
Tap Support at the top of this page
Sign in Top Right of next Page. (you have to do this)
When signed in Tap Contact Us bottom right
Help Box appears and after a few seconds Get in Touch also appears
Tap Get in Touch
You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.
Chat is busy you may have to try a few times.
Doug
Superuser
You can have a look here tomorrow to see if @VikramK or @lampard has been able to sort. They often have to refer you to Customer Support
Doug
Welcome to the community!
Could you send me the serial number of your device through a private message, please?
Thanks, Vikram
Thanks for sending the serial number. It seems you contacted our customer service to help you with sorting out the subscriptions?
@Pawel_mie79
Yours is a GO PROFESSIONAL 6200 that comes with 1 year of -Traffic and Speed Cameras services. A subscription will be needed to continue the service.
Thanks, Vikram.
Already purchased twice.....
Just go to my orders please....
I really need it to do my job....
Please see attached photos....
thanks
I see now the services are showing active on your account.
Is the device not connecting?
Thanks, Vikram