Go Premium lists 51 updates to maps not installed - can these notifications be removed?
Barrie27
Posts: 15 [Master Explorer]
When connecting my Go Premium X to MyDrive it lists 51 available updates - all to maps not loaded on the device. Can I remove these items from the list?
I don't want to have to scroll through all these to see if any useable updates are present or do I just have to ignore it and rely on wi-fi to auto-update when required?
I don't want to have to scroll through all these to see if any useable updates are present or do I just have to ignore it and rely on wi-fi to auto-update when required?
0
Best Answer
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YamFazMan
Posts: 20,067 
SuperusersHi
@Barrie27
Further to Doug's post....
A new version of MyDrive Connect has been released.... The extra Maps updates offered are the new 'WORLD' Maps listing....
See.... https://discussions.tomtom.com/en/discussion/1130566/a-new-version-of-mydrive-connect-released
When using the latest MyDrive Connect the menu flow has changed....
Now when using the latest version of MyDrive connect to update a NAV5 (Wi-Fi) device over USB, it >> APPEARS << that you can update the device using the MyDrive Connect menu structure... When in fact this is >> NOT << the case....
Clicking on the update button only opens the new MyDrive Connect "Splash screen" saying "UPDATE DEVICE THE EASY WAY" etc...
The NAV5 (Wi-Fi) devices have >> NO << access to the MyDrive Menu structures as used by the previous NAV3 & 4 devices.....
___________________________
If you choose to update a NAV5 (Wi-Fi) device over USB....
MyDrive Connect only needs to run in the background on the PC Taskbar... You can close the 'Main Mydrive Window'
That is displaying "UPDATE DEVICE THE EASY WAY" Splash screen...
Updating a NAV5 (Wi-Fi) device like your Tomtom GO Supreme... Even if you are updating using USB... The updating method is the same as using Wi-Fi....
>> ALL << of the update actions are executed on the device...
Tap the 4Dot (.... Menu) --> Setting --> Updates & New Items....
If a Operating System Software update (Navcore) is required... Deselect the remaining updates, install the Navcore update 1st....
The 'Navcore'/ 'Software Update' is Mandatory you cannot deselect the update....
Then install the remaining updates....
I always install the update one at a time....
There's less chance of a log jam on the Server....
Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
Stay Safe... ATB YFM5
Answers
Superuser
If your Premium X is directly logged into Mydrive via your Wifi and not connected to your PC if you:-
Tap Menu
Tap Settings
Tap Updates and New Items
What are you offered as updates. You should only be offered updates for the maps you have downloaded on the unit. Someone else made the same observation recently so maybe @VikramK can look at this to see if there is an issue with My Drive Connect.
One tip I would give you is to have a minimum of 2 maps loaded on the unit. If you have Europe loaded then add something like either Iraq or Venezuela as they are very small files. The reason is when you do Updates you should do them one at a time and if there is a problem during a Map update as the original is deleted first you could finish up losing the map. With the small map present then you can still operate the unit normally as it needs a map to start then you can go to Add a map and reload the lost map.
Doug
Superusers
@Barrie27
Further to Doug's post....
A new version of MyDrive Connect has been released.... The extra Maps updates offered are the new 'WORLD' Maps listing....
See.... https://discussions.tomtom.com/en/discussion/1130566/a-new-version-of-mydrive-connect-released
When using the latest MyDrive Connect the menu flow has changed....
Now when using the latest version of MyDrive connect to update a NAV5 (Wi-Fi) device over USB, it >> APPEARS << that you can update the device using the MyDrive Connect menu structure... When in fact this is >> NOT << the case....
Clicking on the update button only opens the new MyDrive Connect "Splash screen" saying "UPDATE DEVICE THE EASY WAY" etc...
The NAV5 (Wi-Fi) devices have >> NO << access to the MyDrive Menu structures as used by the previous NAV3 & 4 devices.....
___________________________
If you choose to update a NAV5 (Wi-Fi) device over USB....
MyDrive Connect only needs to run in the background on the PC Taskbar... You can close the 'Main Mydrive Window'
That is displaying "UPDATE DEVICE THE EASY WAY" Splash screen...
Updating a NAV5 (Wi-Fi) device like your Tomtom GO Supreme... Even if you are updating using USB... The updating method is the same as using Wi-Fi....
>> ALL << of the update actions are executed on the device...
Tap the 4Dot (.... Menu) --> Setting --> Updates & New Items....
If a Operating System Software update (Navcore) is required... Deselect the remaining updates, install the Navcore update 1st....
The 'Navcore'/ 'Software Update' is Mandatory you cannot deselect the update....
Then install the remaining updates....
I always install the update one at a time....
There's less chance of a log jam on the Server....
Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
Stay Safe... ATB YFM
I had loaded the Iraq map onto my old 5100 for the exact reason above after an update failed and left me without any maps necessitating a call to support to restore the device.
This time I decided to take it further and load both the Iraq and UK & Ireland maps and delete the large Europe one (I can always load a part-Europe map later if I do decide to drive over that way).
The Premium X was connected via USB to MyDrive at the time but yes, I noticed that MyDrive did not update until I switched it off and back on again so whether the maps were loaded through the USB connection or wi-fi I can't tell.
As far as the MyDrive app goes, it looks like I only need to use it for route planning as the Premium X will handle any updates automatically over wi-fi.