Wrong thing bought — TomTom Community

Wrong thing bought

MattM1990MattM1990 Posts: 1 [New Seeker]
edited February 15 in Travel lounge
Hi I bought the wrong Tom Tom live add on this mori g how do I cancel that and get a refund?!

Comments

  • LochfrassLochfrass Posts: 14,963
    Superusers
  • DougLapDougLap Posts: 7,937
    Superuser
    Hi @MattM1990

    Contact Customer Support via Chat.

    There are no phone lines available because so many are working from home because of Covid and they have to be contacted via Chat or Email.

    Try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    Doug
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