Where is my Order?

AudiTT Registered Users Posts: 5
Master Explorer
edited February 2021 in Devices using Wi-Fi®
Where is my Order xxxxxxxx? Order made 4/02/2021. No information as to its dispatch or delivery date.

Mod edit: Personal information edited!


  • DougLap
    DougLap Posts: 9,850
    edited February 2021
    Hi @AudiTT

    Have a look at @VikramK s post this morning in the Topic re the start of despatches for the new Discovery indicating the slight delay on the 7" model.


  • Dawid_1989
    Dawid_1989 Registered Users Posts: 3
    Apprentice Traveler
    Hi, I order tomtom go Professional 6250 14.02.2021 and got just order conformation. No date of delivery or trucking number. I bought us A guest how can I now check what happend with order?
  • DougLap
    DougLap Posts: 9,850
    Hi @Dawid_1989

    If you go to the Main Tomtom Website and log in to Right then Tap on the Person Icon Top right you should see at the Top an number of options.

    If you tap on Orders then if there are any Dispatch details available then th Track and Trace reference will be there.

    Please not that there have been delays to deliveries into the UK as an item I am awaiting is in Holland with UPS although they are suggesting it would be delivered yesterday.