Is there a way to backup my saved places on my PRO 5250? — TomTom Community

Is there a way to backup my saved places on my PRO 5250?

Is there a way to backup my saved places on my PRO 5250 to either a SD card or to MyDrive? I don't see a way to do either. I wish to eventually transfer or import all of my saved places onto a new device (PRO 5350) which I have been issued with to replace the 5250.

Answers

  • YamFazManYamFazMan Posts: 19,028
    Superusers
    edited February 28
    Hi
    @reb909
    Welcome to the site....
    You can create a Personal POI Category of your MyPlaces to replace the MyPlaces list, and if required show an Icon on your device

    Or even Create Multiple Personal POI Categories as required ....


    Many users have asked for the facility to back up their MyPlaces to a PC
    The Tomtom MyDrive Web Route planner....
    i.e... the Tomtom Cloud
    Here... https://mydrive.tomtom.com

    The MyDrive Route planner allows you to download your data from the Tomtom Cloud
    3d6xrq52c0wz.png
    The file looks like unusable Gobbledegook, but the MyPlaces can be found in the file
    Click on image to enlarge....
    x3keyqdqe377.png
    ___________________________________

    User Ethoz....
    Posted a link to a excellent Tomtom MyPlaces to .Ov2 POI file converter tool

    https://translate.google.com/translate?hl=en&sl=de&u=https://chbworld.net/software/tomtompoi.html&prev=search

    There's a Mac & PC version ....

    Method....
    Download and install TomtomPOI.exe from the above link
    Note... I have Virus checked the file with Avast Anti Virus all OK
    Run TomtomPOI

    1st Click on Open...
    948al3lvjrtz.jpg
    A New Filer Window opens
    Find & Select the (Your username goes here)_MyDrive.json.gz file
    Saved from the Tomtom MyDrive Web Route planner
    Click on the 'Open' Box

    wszajd139ty2.jpg
    2nd Click on Copy
    bsndf6o7jzm7.jpg
    3rd Click on Yes
    5567983e-03cb-46bc-a0f8-c09e5d822af2.png
    4th Click on Yes
    0d841302-e88f-4af0-bb4a-764126dc21d6.png
    5th Click on Save
    a8fe2080-c483-47ce-b413-b1606cd50aba.png
    Name the .Ov2 file & Save to the PC Desktop
    ___________________________
    ___________________________

    Install your Personal POI Category....

    Installing 3rd party POI Categories... You use the MyDrive Web Route planner
    Here... https://mydrive.tomtom.com

    See Tomtom Video... How to import POIs, GPX files and Favourites in MyDrive


    If Required... Displaying Personal POIs on the Driving View/Map
    Be aware... You can't install the POI associated .BMP files
    You can only use the 5 Tomtom supplied generic Icons....

    13s1zlb8gssy.jpg
    But you can use one icon for for more than one POI category i.e... place all your fuel categories under one Icon, then if you tap on a nearby 'say' Fuel Icon a Quick menu opens --> Tap the 3Dot Icon for more options & more Information

    Setup... After installing your Personal or 3rd party POIs....Tap 4Dot (....Menu) --> Settings --> Appearance --> Show POI lists on the Map
    It says a restart is required, but I've never found it to be necessary
    After choosing the Generic Icon.. Tap the coloured (^) Icon screen top right... Pinch zoom the Map, the Generic POI Icons all appear live and working
    Note... The Generic POI Icons disappear when the Map is highly zoomed out (I guess so you can scroll around a clear Map to find your location)
    The Icon reappear as you zoom back in again

    Here the Yellow Pentagon Icons --> National Trust
    fwsmyemsot57.jpg
    __________________________
    __________________________

    Maybe Useful... Searching an installed 3rd party POI Category....
    The search engine is excellent you usually only need to type around three characters of the POI name for a hit...
    For example... I have loaded the 3rd party POI's for the National Trust... To show the POI's for "National Trust" on the map, work your way down to option (2)

    From the main screen
    Tap (....)4Dot Icon (Screen Bottom left)
    Swipe left or Tap the mid/right edge of the screen to go to and tap the MyPlaces Icon
    Scroll down and select the required POI Category For example "National Trust"
    You now have three options
    The Main search area turns blue and "National Trust" is offered with a flashing cursor
    Continue typing the name of the required "National Trust" site, Type Dud (Or as much of the word that's required for Dudmaston Hall appear at the top of the National trust list)
    Tap on the offered Dudmaston Hall and select the Drive Icon

    fvvl1hj389eu.jpg
    You also have two further options.....
    After the initial "National Trust" POI selection
    There's a dual Icon (screen bottom right) with Three Lines and Two circles

    o7rx4qycdyey.jpg
    (1)..... Tap the three Lines Icon (bottom right screen) and a list will appear of the "National Trust" sites in distance order
    (2)...... Tap the Two circle Icon for the "National Trust" sites POI's to appear on the screen (Pinch zoom for detail) (Note..... On the Start range its easier to tap the plus and minus buttons to zoom the map screen)
    as far as I'm aware it will show the nearest 60ish POI's around your location
    There is also a Keyboard Icon (screen bottom right) to return to the search window from the options (1) and (2)

    An example of the generic Icons on the search screen, the Icons are dynamic so the closer you zoom more icons appear

    j381fa0ut3qg.jpg
    ATB YFM
  • YamFazManYamFazMan Posts: 19,028
    Superusers
    edited February 7
    Hi Again....
    @reb909
    Option... (2)
    when you receive your device login simply register the new device using the same Email & Password as your old device
    When you use the MyDrive Web Route planner
    Here... https://mydrive.tomtom.com/
    The Favorites/Myplaces and saved Routes from the old device will auto sync between the two devices

    BE AWARE... Multiple NAV4 or NAV5 devices using the same Email Address & Password....
    This configuration can give problems...
    Click Show....
    BE AWARE... Multiple NAV4 or NAV5 devices using the same Email Address & Password... This configuration can give problems if two or more devices are being used at the same time... For example....

    Markos01 wrote: »
    (Snip) I have a Go 5000 and a Go 6000 – which my parents use – and both are on the same account. Just recently we were both using our devices simultaneously but heading in different directions, and we both had our routes automatically changed by each other's device which I wasn't expecting!
    What's the solution for this: do I have to take one device off the account and create a new account for it? Will it lose the speed camera subscription if I do this? (Snip)


    Answer.... Logging out of MyDrive on your devices is the way to go....
    When you need to sync a route file, log back into MyDrive on the device/s you wish to sync the data
    I use this method with 8 devices... After all, you only need to enter the password, the device remembers the email address
    ___________________________

    If you're not happy logging in/out of MyDrive on the devices, you will need to set up a MyDrive account with different Email and password for each device... the downside is you will need to set up and maintain multiple MyDrive (Web) Route planner accounts for any MyPlaces, POI's and Routes you wish to sync to each individual device
    ____________________________

    I maintain three NAV4 devices GO 5000, Start 60, Rider 400 and five NAV5 (Wi-Fi) GO 520, 620, GO 6200, GO Premier & Rider 550 by simply logging in/out of MyDrive
    I use a single password across all the devices... You only need to enter the password, the device remembers the email address
    Most of the time on the individual devices I am out logged of MyDrive and only log in to sync data as required, then log out again

    NAV4.................. Tap (.... Menu) --> Tomtom Services --> MyDrive... Stop Syncing
    NAV(5)+Wifi)... Tap (.... Menu) --> Setting --> MyDrive... Stop Syncing
    _____________________________

    Note.....
    Logging out of MyDrive on the device does not stop the device receiving Tomtom Traffic and live services info
    The above does not work in the USA the Live Traffic system is different to UK/Europe

    Stay Safe... ATB YFM
  • reb909reb909 Posts: 2 [New Seeker]
    @YamFazMan thank you so much for such a detailed reply. I will study the info carefully and try out your suggestions when I next get a chance. One thing I found was that when I connected the 5350 to my PC running MyDrive I got "This device cannot be added",
    followed by "Unknown Navcore Version" after clicking on the green ok button.

    a4h8yoq36u7h.jpg
    40udsn9sxa3m.jpg

    Any ideas about that? Thanks in advance :)
  • YamFazManYamFazMan Posts: 19,028
    Superusers
    Hi
    @reb909
    Sorry, the TomTom PRO 5350 TRUCK is a Webfleet model....
    The help provided on this site is for Tomtom consumer products and services.

    See Vikram Post (Tomtom Moderator for this site)
    Here... https://discussions.tomtom.com/en/discussion/comment/1742787/#Comment_1742787

    Stay Safe.... ATB YFM
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