Server busy error while updating GO 6000

pbg25-

It comes out on the pc screen downloading to the room now they put busy servers, retry later, so I hit hours and always the same, there is no right, I have the new GPS and they want me to buy another, they are scoundrels.




Mod edit: Machine translated (Spanish)

rider1rider

reinstall mydrive

rider1rider

reinstall mydrive

YamFazMan

Hi
@pbg25-
Welcome to the site....
Firstly Try....
Disconnect your Tomtom device....
(Do not Reconnect your device until instructed)
Logout of MyDrive Connect....
From the Power menu 'Restart' your PC (NOT Turn it Off 'n' On again)....
Run MyDrive Connect....
Login to MyDrive Connect...
Connect & Start your device....
____________________________

Important....
NEVER have a Tomtom device connected to your PC when....
(1)... Installing MyDrive Connect (Including Uninstalling & Reinstalling MyDrive Connect)
(2)... Updating the MyDrive Connect program
(3)... Modifying MyDrive Connect (i.e... Deleting the Home3 and the MyDrive Connect folders as in the workaround shown below)

Having your device connected can have an adverse effect on the USB Driver install….
____________________________
If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
See... https://discussions.tomtom.com/en/discussion/comment/1704775/#Comment_1704775

Stay Safe... ATB YFM

pbg25-

Thanks for your advice, now I'm traveling, I'll inform you as soon as I apply your advice. regards




Mod edit: Machine translated (Spanish)