Porting preferences to new phone — TomTom Community

Porting preferences to new phone

Ibbyibby48Ibbyibby48 Posts: 3 [Novice Seeker]
How do I copy my preferences and data from old iPhone to new iPhone 12?

Best Answers

  • JC_AUJC_AU Posts: 17 [Outstanding Explorer]
    Accepted Answer
    You need to be logged in to the app on both phones. Go in to TomTom Services and make sure "MyDrive" is selected. This will sync your places and some of your settings across to TomTom MyDrive and to all connected devices.

Answers

  • Ibbyibby48Ibbyibby48 Posts: 3 [Novice Seeker]
    edited February 8
    Transferred all my data to a new iPhone 12 via iCloud but the Go Mobile app on this new phone now has no Voice, Maps, Recent Destinations, Home, Appearances, etc data that should have been transferred. On checking my old phone TomTom Go doesn't appear as on option in the Apps Using iCloud list.Why?

    What can I do to restore my data from my old phone?
  • JC_AUJC_AU Posts: 17 [Outstanding Explorer]
    Accepted Answer
    You need to be logged in to the app on both phones. Go in to TomTom Services and make sure "MyDrive" is selected. This will sync your places and some of your settings across to TomTom MyDrive and to all connected devices.
  • Ibbyibby48Ibbyibby48 Posts: 3 [Novice Seeker]
    Thank you all now sorted. 👍
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