Carminat LIVE, cannot use map — TomTom Community

Carminat LIVE, cannot use map

Martine3Martine3 Posts: 2 [Apprentice Seeker]
edited February 8 in Built in car navigation
Hi,

I have an old Renault Clio with a built in navigation system and I recently had to get a new SD card because the old one broke. I copied the old files to the new SD card and updated it but now I get an error saying 'cannot use this map - Benelux 204'. Is there any way to fix this?

Kind regards

Best Answer

  • lampardlampard Posts: 5,142 Moderator
    Accepted Answer
    Hi there @Martine3

    Welcome to the community! I've activated the old Benelux map for your device. Please remove the existing map first and download a fresh version offered as a download in TomTom HOME. Hope it helps!

    Regards, lampard

Answers

  • DougLapDougLap Posts: 7,194
    Superuser
    Hi @Martine3

    Let’s see what @VikramK has to say. If possible he can reactivate the map. May be Monday now before he is back on the forum

    Doug
  • lampardlampard Posts: 5,142 Moderator
    Accepted Answer
    Hi there @Martine3

    Welcome to the community! I've activated the old Benelux map for your device. Please remove the existing map first and download a fresh version offered as a download in TomTom HOME. Hope it helps!

    Regards, lampard
  • Martine3Martine3 Posts: 2 [Apprentice Seeker]
    Thank you, everything works now!
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