Darth Vader missing from new TomTom GO SUPREME — TomTom Community

Darth Vader missing from new TomTom GO SUPREME

Hello
I would like to transfer Star Wars voices to my new Go Supreme. Navigating without Yoda is just not the same. Please can you help.

Best Answer

  • VikramKVikramK Posts: 12,678 Moderator
    edited February 18 Accepted Answer
    Hi @Simonjames
    My team confirmed the voices have got installed successfully.
    Could you check if they show up after a factory reset?
    Main menu- Settings- System- Reset

    To avoid losing your stored favourites on the device you can create a back-up using MyDrive..

    See user guide

    Regards, Vikram

Answers

  • VikramKVikramK Posts: 12,678 Moderator
    Hi @Simonjames
    Welcome to the community!
    Voice-activated. Please check for updates now.

    Thanks, Vikram
  • SimonjamesSimonjames Posts: 6 [Apprentice Seeker]
    Hi Vikram
    Thank you. I think the voices came through to the device with a number of other updates but I cannot find them in the list (Menu/Settings/Voices). Am I looking in the wrong place?
  • DougLapDougLap Posts: 8,825
    Superuser
    Hi @Simonjames

    Have you downloaded the voice to the unit via Settings/Updates and New Items?

    Doug
  • SimonjamesSimonjames Posts: 6 [Apprentice Seeker]
    Hi Doug
    Four updates were downloaded to the unit via wifi yesterday, I think the voices were included. Updates and New Items currently says the unit is up to date.
  • DougLapDougLap Posts: 8,825
    Superuser
    Hi @Simonjames

    Just in case when you Tapped on Voices and the current chosen voice did you scroll all the way to the top of the list as well as the bottom. The computerised voices are often listed first.

    If you have try a Soft Reset ie when the unit is on Press and Hold down the On/Off button for about 29 secs until you hear the drumroll sound. Then have another look and if still not there or offered as an Update let us know here.

    Doug
  • SimonjamesSimonjames Posts: 6 [Apprentice Seeker]
    Hello Doug
    I have scrolled through the full list of names and voices are not there. A soft reset didn't make any difference.

    Simon
  • DougLapDougLap Posts: 8,825
    Superuser
    Hi @Simonjames

    Maybe @VikramK can suggest something. Look back here tomorrow.

    Doug
  • VikramKVikramK Posts: 12,678 Moderator
    edited February 18 Accepted Answer
    Hi @Simonjames
    My team confirmed the voices have got installed successfully.
    Could you check if they show up after a factory reset?
    Main menu- Settings- System- Reset

    To avoid losing your stored favourites on the device you can create a back-up using MyDrive..

    See user guide

    Regards, Vikram

  • SimonjamesSimonjames Posts: 6 [Apprentice Seeker]
    Hi

    That worked, thank you.

    Sorry for the slow response on my part, I do appreciate the quick replies from you.
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