LIfetime Safety Camera

DLB6
DLB6 Registered Users Posts: 20
Master Explorer
in TomTom Services
I have Lifetime Safety Camera on my GPS device. There are two boxes under MyServices that read: Lifetime Safety Camera Updates North America and Lifetime Safety Camera Updates North America - 3 MONTHS and that it is expired and needs to be purchased.

This is confusing because I have Lifetime that should be getting updates and do not have to pay. This additional box that says "3 months" and expired is confusing why it should be showing up.

Is this an update glitch?

Comments

  • DougLap
    DougLap Posts: 9,844
    Superuser
    Hi @DLB6

    Hopefully @VikramK or @lampard will pick this up and sort out your Lifetime cameras if that is applicable. Look back here tomorrow to see what they say.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Hi @DLB6
    Speed cameras services are available for 3 months from the date when the device is first linked to a TomTom account.
    Map and Traffic updates are good for the lifetime of the device.

    Thanks, Vikram
  • DLB6
    DLB6 Registered Users Posts: 20
    Master Explorer
    That did not answer my question. Please read it again. I am not asking about map and traffic.
  • DougLap
    DougLap Posts: 9,844
    Superuser
    Hi @DLB6

    What model TT unit do you have and what country are you in? It would seem that @VikramK is suggesting that the unit he thinks you are talking about only comes with 3 months cameras.

    Doug

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