Start 52 Update problem MyDrive Connect

cleggie
cleggie Registered Users Posts: 3
Apprentice Traveler
edited February 2021 in Devices using MyDrive Connect
My drive connect on pc showing 1 update available.but when i connect sat nav to pc and try to download the update it says no updates.i have soft reset satnav and reinstalled my drive connect but still shows 1 update but then when i click update it says no updates.
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Best Answer

  • cleggie
    cleggie Registered Users Posts: 3
    Apprentice Traveler
    Answer ✓
    Have sorted it all out myself.I have renewed my speed cameras subscription for another 12 months.Now the update that shows when i click on it shows it is speed cameras.so i update it and all is well.now not showing any updates any longer available.But why not having a current speed camera sub should show a update then when click on it,it shows no update.

Answers

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    edited February 2021
    Hi @cleggie
    Welcome to the community!
    Some speed cameras updates were not installed that could be causing the problem.

    Please try a few steps as below-

    0k1ny0ppkuwh.png
    [Note: If the content in the image is not clear, just right-click on it and open in a new tab/window]

    Do a soft reset-



    Connect the device again and check for updates.

    Thank you, Vikram :)
  • cleggie
    cleggie Registered Users Posts: 3
    Apprentice Traveler
    Done all that and still showing an update in my drive connect but when connect sat nav it states all upto date.How do i get my drive to either get rid of showing the update available or to get my tom tom to load it
  • cleggie
    cleggie Registered Users Posts: 3
    Apprentice Traveler
    Answer ✓
    Have sorted it all out myself.I have renewed my speed cameras subscription for another 12 months.Now the update that shows when i click on it shows it is speed cameras.so i update it and all is well.now not showing any updates any longer available.But why not having a current speed camera sub should show a update then when click on it,it shows no update.

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