How do I in heavens name contact TomTRom — TomTom Community

How do I in heavens name contact TomTRom

Astrid21Astrid21 Posts: 1 [New Seeker]
edited February 4 in Travel lounge
I have a problem which the Bot do not recognize ! I am busy a half hour to get some of info about my problem. I can't find the solution anywhere....I want to talk to someone...!! This Is most irritating! Where can I find a n normal email address where I can send an email?? I find myself in a loop....the support I find not good at ll. (and that is said subtiele )

Answers

  • DougLapDougLap Posts: 7,937
    Superuser
    Hi @Astrid21

    There is no Phone line Customer Support facilities and has been so since so many have been working from home.

    Try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    In he meantime you could indicate what your problem is and what TT unit is involved and someone on here may be able to help you sort it.

    Doug
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