GO Supreme loops to TomTom and computer screen restores but fails again — TomTom Community

GO Supreme loops to TomTom and computer screen restores but fails again

I purchased a GO Supreme in August 2020 - fine at start but now inoperable.
charged over night - restored via MyDrive - performed factory reset but still loops back to the screen with tomtom image and computer indicating to connect.

any assistance appreciated.

Answers

  • VikramKVikramK Posts: 11,388 Moderator
    Hi Richard-1510

    Welcome to the community! Have you tried a recovery mode?


    Thanks, Vikram
  • Richard-1510Richard-1510 Posts: 2 [New Seeker]
    Yes - multiple times. 3 rapid clicks and it goes to black screen followed by the device and computer screen!
    i assume i am using the right method as i cant find a specific manual for the Supreme - relying on the video.
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