Accidently deleted maps on TomTom ONE V4 device — TomTom Discussions

Accidently deleted maps on TomTom ONE V4 device

Night
Night Registered Users Posts: 4
Novice Seeker
edited February 2021 in Devices using TomTom HOME
Please help.
My device shows : no maps found!
I cannot download them on TomTom Home or mydriveconnect

Best Answer

  • VikramK
    VikramK Registered Users, Administrators Posts: 13,110
    Moderator
    Accepted Answer
    Hi @Night

    Welcome to the community! A map has been reactivated on your TomTom account. Please connect the device to TomTom HOME and check for updates...

    Thanks, Vikram

Answers

  • Night
    Night Registered Users Posts: 4
    Novice Seeker
    edited February 2021
    Here is the details of my device


    uz83okl4w6zr.png




    Mod edit: Image edited to remove the serial number. Please don't post private or personal information on a public forum. Thanks!
  • VikramK
    VikramK Registered Users, Administrators Posts: 13,110
    Moderator
    Accepted Answer
    Hi @Night

    Welcome to the community! A map has been reactivated on your TomTom account. Please connect the device to TomTom HOME and check for updates...

    Thanks, Vikram
  • Night
    Night Registered Users Posts: 4
    Novice Seeker
    edited February 2021
    Hi @VikramK

    Many thanks for help.
    I succesfully added maps.
    Can you give me only map for Serbia to download?
    That map is important to me

    Thanks in advance.


  • VikramK
    VikramK Registered Users, Administrators Posts: 13,110
    Moderator
    Hi @Night
    Unfortunately, we don't have a single compatible map available of Serbia.

    Regards, Vikram
  • Night
    Night Registered Users Posts: 4
    Novice Seeker
    edited February 2021
    Hi @VikramK

    Do you have at all maps for Serbia in some group of maps?
    In Central,Southern,Eastern Europe or any other group I dont see Serbia at all.

    Regards, Dejan