How do I uninstall an expired map and install a new different map?

timlbruner

My old map is expired. I have purchased a new (different) map subscription and it is awaiting installation. However, the device does not have enough space for both, and it won't let me uninstall the expired map. What do I need to do?

DougLap

Hi @timlbruner

If your current map is on the units internal memory then install a 16gb or maximum 32gb micro SD Class 10 extra memory card.

If you have your current map on an extra memory card then, assuming the new one will not fit on the internal memory then you need a small map which hopefully @VikramK or @lampard can add to your account. In this case fit the small map on the internal memory and then you can delete the old map and load the new one.

If you do get a small map keep it on the unit as it will help you avoid the No Maps Found situation if you do your updates individually and lose the Ian map for some reason.

Doug

DougLap

Hi @timlbruner

If your current map is on the units internal memory then install a 16gb or maximum 32gb micro SD Class 10 extra memory card.

If you have your current map on an extra memory card then, assuming the new one will not fit on the internal memory then you need a small map which hopefully @VikramK or @lampard can add to your account. In this case fit the small map on the internal memory and then you can delete the old map and load the new one.

If you do get a small map keep it on the unit as it will help you avoid the No Maps Found situation if you do your updates individually and lose the Ian map for some reason.

Doug

timlbruner

Thank you. I stayed on the computer for another hour or so and eventually figured out how to delete the expired map to free up space for the new map, but it was neither easy or enjoyable to take that much time to do something that should take just a few clicks. I am annoyed that every time I have to do some kind of update on TomTom, it's a near-ulcer experience. It should not have to be this complicated. Further, all the self-help provisions do not take into account the communication gaps between ideal and real. However, I do thank you for your response.