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Hi @AndyA_777
Welcome to the site....
You will not lose your Lifetime benefits....
But be Aware.... The restrictions as a result of the Coronavirus, Social Distancing and people working from home....
Are sometimes delaying the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
If there is a problem @VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....
Thankyou for your reply. I am only upgrading because I am fed-up with the difficulty of upgrading my maps. There is not enough inherent device space on the 5100 and each time its a pain (for me) to remove then install the new map file. Thanks for your help
Hi Again @AndyA_777
Maybe usfull....
The early 8GB NAV4 devices... The Maps fitted easily onto the 8GB of on-board Memory, but the Map sizes increases with every update... Now the 8GB limit on-board Memory size on the 8GB NAV4 devices is an unfortunate, but real Catch22 situation....
The latest NAV4 Full Europe Map size is now around 8.6GB
I do not think you will find enough space deleting files to install the full Europe Map... The device also uses the onboard Memory for the Operating System + 400MB is used for working space and is considered the bare minimum free space for the device to operate....
@VikramK or @lampard one of the Forum Moderators will pick this up on Monday and add a small Map to the Account to get past the 'Catch22' No Maps Found error....
Comments
Superusers
@AndyA_777
Welcome to the site....
You will not lose your Lifetime benefits....
But be Aware....
The restrictions as a result of the Coronavirus, Social Distancing and people working from home....
Are sometimes delaying the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
If there is a problem @VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....
Stay Safe... ATB YFM
Superusers
@AndyA_777
Maybe usfull....
The early 8GB NAV4 devices... The Maps fitted easily onto the 8GB of on-board Memory, but the Map sizes increases with every update... Now the 8GB limit on-board Memory size on the 8GB NAV4 devices is an unfortunate, but real Catch22 situation....
The latest NAV4 Full Europe Map size is now around 8.6GB
I do not think you will find enough space deleting files to install the full Europe Map... The device also uses the onboard Memory for the Operating System + 400MB is used for working space and is considered the bare minimum free space for the device to operate....
@VikramK or @lampard one of the Forum Moderators will pick this up on Monday and add a small Map to the Account to get past the 'Catch22' No Maps Found error....
For More Info & Options See Catch22... https://discussions.tomtom.com/en/discussion/comment/1686043/#Comment_1686043
Stay Safe... ATB YFM