Rider 550 switching on/off over bike mount — TomTom Community

Rider 550 switching on/off over bike mount

stevenpollitt_un35stevenpollitt_un35 Posts: 5 [Master Traveler]
edited February 2 in RIDER
I have a rider 550 which has suddenly started switching off for a second when on the bike mount. comes back on after a second or two. has started happening more frequently now and all of a sudden has started rotating 180 degrees as well now. anyone else had similar issues

Answers

  • kieronkieron Posts: 448
    Superusers
    edited January 30
    Hi there stevenpollitt_un35 -

    Try adjusting your Rider on the mount to a slightly more vertical position and that should solve the brief blanking of the screen and rotating issue.
    If the problem persists after doing this and a reset of the Rider has not improved the situation, then you can go into Settings - Appearance - Display then enable Orientation lock.
  • stevenpollitt_un35stevenpollitt_un35 Posts: 5 [Master Traveler]
    i can only assume its a mount problem as when it is on the car mount there are no issues
  • raesewellraesewell Posts: 148 [Revered Navigator]
    edited February 15
    Try locking the orientation as already suggested.
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