Removing account from device?

Epo_69
Epo_69 Registered Users Posts: 23
Master Explorer
My uncle has a 'via52' but no internet.
He asks me to update his device. Now I accidentally logged into ttservices with my account.
can I still undo that?
Is going back to factory settings a solution?

Best Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,417
    Exalted Pioneer
    Answer ✓
    you will need mydrive connect software to update.
  • YamFazMan
    YamFazMan Posts: 20,823
    Superuser
    edited January 2021 Answer ✓
    Hi
    @Epo_69
    If your uncle already has a TomTom Account....
    You could log into MyDrive Connect to update the Via 52 using his Email address & Password....
    But I guess your Uncle never set-up and account, just used the device as is straight out of the box ???

    A Factory reset will reset the device to as new....
    But you will lose any Myplaces etc... Your Uncle has on the device

    Stay Safe... ATB YFM

Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,417
    Exalted Pioneer
    Answer ✓
    you will need mydrive connect software to update.
  • YamFazMan
    YamFazMan Posts: 20,823
    Superuser
    edited January 2021 Answer ✓
    Hi
    @Epo_69
    If your uncle already has a TomTom Account....
    You could log into MyDrive Connect to update the Via 52 using his Email address & Password....
    But I guess your Uncle never set-up and account, just used the device as is straight out of the box ???

    A Factory reset will reset the device to as new....
    But you will lose any Myplaces etc... Your Uncle has on the device

    Stay Safe... ATB YFM
  • Epo_69
    Epo_69 Registered Users Posts: 23
    Master Explorer
    thank you all!
    back to factory settings is my solution ;-)