Removing account from device?

Epo_69

My uncle has a 'via52' but no internet.
He asks me to update his device. Now I accidentally logged into ttservices with my account.
can I still undo that?
Is going back to factory settings a solution?

rider1rider

you will need mydrive connect software to update.

YamFazMan

Hi
@Epo_69
If your uncle already has a TomTom Account....
You could log into MyDrive Connect to update the Via 52 using his Email address & Password....
But I guess your Uncle never set-up and account, just used the device as is straight out of the box ???

A Factory reset will reset the device to as new....
But you will lose any Myplaces etc... Your Uncle has on the device

Stay Safe... ATB YFM

rider1rider

you will need mydrive connect software to update.

YamFazMan

Hi
@Epo_69
If your uncle already has a TomTom Account....
You could log into MyDrive Connect to update the Via 52 using his Email address & Password....
But I guess your Uncle never set-up and account, just used the device as is straight out of the box ???

A Factory reset will reset the device to as new....
But you will lose any Myplaces etc... Your Uncle has on the device

Stay Safe... ATB YFM

Epo_69

thank you all!
back to factory settings is my solution ;-)