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Hi
See... Vikram's post... I think you have the Case (2) error....
Here... https://discussions.tomtom.com/en/discussion/1121560/tomtom-no-maps-found
You will need to contact the customer service to get the certificate removed. They have the tools in the backend to create scripts that will remove the certificate.
____________________________
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
eyesky
Posts: 8 [New Seeker]
Answers
Superusers
@eyesky
Welcome to the site....
What model Tomtom do you own ???
Stay safe ATB YFM
I have a VIA 1535, I got it May 8,2017.
Superusers
@eyesky
Tomtom FAQ... No maps found/available (MyDrive Connect)
Here... https://help.tomtom.com/hc/en-gb/articles/360013900620-No-maps-available-MyDrive-Connect-
Stay Safe... ATB YFM
Superusers
See... Vikram's post... I think you have the Case (2) error....
Here... https://discussions.tomtom.com/en/discussion/1121560/tomtom-no-maps-found
You will need to contact the customer service to get the certificate removed. They have the tools in the backend to create scripts that will remove the certificate.
____________________________
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
The way of contacting Customer Services has changed
(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________
(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
Stay Safe... ATB YFM