No maps found on VIA 1535

eyesky

my tomtom error message " No Map found". can not find maps.

eyesky

Thank you!
I have a VIA 1535, I got it May 8,2017.

eyesky

CAN NOT FOID MAPS ON MY TOMTOM.

eyesky

I am not going any where on this site.

eyesky

I can not find map on my tom-tom.

YamFazMan

Hi
@eyesky
Welcome to the site....
What model Tomtom do you own ???

Stay safe ATB YFM

eyesky

Thank you!
I have a VIA 1535, I got it May 8,2017.

eyesky

Help!

YamFazMan

Hi
@eyesky
Tomtom FAQ... No maps found/available (MyDrive Connect)
Here... https://help.tomtom.com/hc/en-gb/articles/360013900620-No-maps-available-MyDrive-Connect-

Stay Safe... ATB YFM

eyesky

It’s still not working

YamFazMan

Hi
See... Vikram's post... I think you have the Case (2) error....
Here... https://discussions.tomtom.com/en/discussion/1121560/tomtom-no-maps-found
You will need to contact the customer service to get the certificate removed. They have the tools in the backend to create scripts that will remove the certificate.
____________________________

Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)

The way of contacting Customer Services has changed

(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________

(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

Stay Safe... ATB YFM