How do I get my maps back?

creamcakekev
creamcakekev Registered Users Posts: 1
New Seeker
edited August 2021 in Map purchase & installation
i have just been on my tomtom home thinking i could upgrade my maps but instead it took my maps off me so i cant use the sat nav at all any answers out there thanks

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,729
    Moderator
    edited January 2021 Answer ✓
    Hi @creamcakekev
    Welcome to the community! I reviewed your TomTom account and I don't find an active subscription for map updates.
    A map has been re-activated on the account. Please check for updates in TomTom HOME.

    Regards, Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 13,729
    Moderator
    edited January 2021 Answer ✓
    Hi @creamcakekev
    Welcome to the community! I reviewed your TomTom account and I don't find an active subscription for map updates.
    A map has been re-activated on the account. Please check for updates in TomTom HOME.

    Regards, Vikram

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