How do I get my maps back? — TomTom Community

Map purchasing

How do I get my maps back?

creamcakekevcreamcakekev Posts: 1 [New Seeker]
edited January 29 in Map purchasing
i have just been on my tomtom home thinking i could upgrade my maps but instead it took my maps off me so i cant use the sat nav at all any answers out there thanks

Best Answer

  • VikramKVikramK Posts: 11,861 Moderator
    edited January 29 Accepted Answer
    Hi @creamcakekev
    Welcome to the community! I reviewed your TomTom account and I don't find an active subscription for map updates.
    A map has been re-activated on the account. Please check for updates in TomTom HOME.

    Regards, Vikram

Answers

  • VikramKVikramK Posts: 11,861 Moderator
    edited January 29 Accepted Answer
    Hi @creamcakekev
    Welcome to the community! I reviewed your TomTom account and I don't find an active subscription for map updates.
    A map has been re-activated on the account. Please check for updates in TomTom HOME.

    Regards, Vikram
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