Lifetime Speed Camera on Rider 550

Roxburghe
Roxburghe Registered Users Posts: 1
Apprentice Seeker
edited January 2021 in TomTom Services
Hi, I bought the Rider 550 World in April of last year, when I bought this it said it came with lifetime maps and speed camera. However, the Speed camera has stopped working and the website asks me to pay for a subscription! How do I get my 'lifetime' speed camera working again? Best, Will

Answers

  • DougLap
    DougLap Posts: 9,844
    Superuser
    Hi @Roxburghe

    Hopefully @VikramK or @lampard will pick this up. Look back here later to see what they say.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    edited January 2021
    @Roxburghe
    Hi Will
    Welcome to the community! The subscription for speed cameras looks okay.
    Just do a factory reset and test the RIDER on a planned route

    Main menu- Settings- System- Reset device

    Also, consider backing up your saved places and route using MyDrive, See user guide

    Regards, Vikram.