Cancelling the speed camera subscription on Mazda NB1 — TomTom Discussions

Cancelling the speed camera subscription on Mazda NB1

IanBond
IanBond Registered Users Posts: 14
Master Explorer
edited January 2021 in Built in car navigation
I am trying to confirm the cancellation of the " World Speed Camera" subscription on my NB1 Mazda device. As above, how do I confirm this is cancelled ? It keeps saying " Captured", but I want it stopped ?
Nigel L
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  • VikramK
    VikramK Registered Users, Administrators Posts: 13,110
    Moderator
    edited January 2021 Accepted Answer
    @IanBond

    Hi Nigel

    Are you trying to cancel it on your account manually as advised in the article here-https://help.tomtom.com/hc/en-us/articles/360013902260 ?

    Or you can also contact our customer service team for help..

    Thanks, Vikram
  • IanBond
    IanBond Registered Users Posts: 14
    Master Explorer
    Hi VikramK, It looks like the January payment was not taken, so I presume i have cancelled, it is just that there is nowhere to confirm this.
    Thank you for help,
    Nigel

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