TomTom HOME showing "loading screen" while updating Carminat SD card — TomTom Community

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TomTom HOME showing "loading screen" while updating Carminat SD card

jeroenbrussichjeroenbrussich Posts: 2 [Apprentice Seeker]
edited January 25 in Built in car navigation
I have the latest TomTom Home version 2.21.1.147 and I am trying to update my Renault SD-Card. I am logged in but the only thing I see is (in Dutch) 'Bezig met laden'.

Even after several hours TomTom Home can not get past that screen..

Please advice
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Comments

  • rider1riderrider1rider Posts: 749 [Revered Pioneer]
    delete application home and download new
  • jeroenbrussichjeroenbrussich Posts: 2 [Apprentice Seeker]
    edited January 24
    rider1rider wrote: »
    delete application home and download new

    unfortunately, the application keeps on "loading", even after the fresh install (after I deleted all TomTom folders on my computer and rebooted the machine)
  • Troubadix12Troubadix12 Posts: 1,990 [Revered Voyager]
    Hi jeroenbrussich,

    look at the right corner of your taskbar. Is there a TomTom-Symbol (maybe hidden behind the two up-arrows)? If so, klick there on the Symbol and then on "Start TomTomHome" again. Then it show a Error-Message and should load.

    Install the right Version for your Windows (64Bit or 32Bit-Version of TTHome)

    Regards

    Troubadix12
  • Robinf24300Robinf24300 Posts: 2 [Apprentice Seeker]
    edited March 5
    I have exactly the same problem. Is there any solution? TomTom support in France unresponsive. I have reloaded HOME three times now, always the same result.
  • SkippypietSkippypiet Posts: 2 [Apprentice Seeker]
    edited March 18
    You can reset the frozen image on your middle by pressing the house 5x quickly



    Mod edit: Machine translated (Dutch)
  • SkippypietSkippypiet Posts: 2 [Apprentice Seeker]
    edited March 18
    * center console
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