TomTom HOME showing "loading screen" while updating Carminat SD card

jeroenbrussich
Registered Users Posts: 2 
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I have the latest TomTom Home version 2.21.1.147 and I am trying to update my Renault SD-Card. I am logged in but the only thing I see is (in Dutch) 'Bezig met laden'.
Even after several hours TomTom Home can not get past that screen..
Please advice
Even after several hours TomTom Home can not get past that screen..
Please advice
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Comments
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delete application home and download new0
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rider1rider wrote: »delete application home and download new
unfortunately, the application keeps on "loading", even after the fresh install (after I deleted all TomTom folders on my computer and rebooted the machine)0 -
Hi jeroenbrussich,
look at the right corner of your taskbar. Is there a TomTom-Symbol (maybe hidden behind the two up-arrows)? If so, klick there on the Symbol and then on "Start TomTomHome" again. Then it show a Error-Message and should load.
Install the right Version for your Windows (64Bit or 32Bit-Version of TTHome)
Regards
Troubadix122 -
I have exactly the same problem. Is there any solution? TomTom support in France unresponsive. I have reloaded HOME three times now, always the same result.0
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You can reset the frozen image on your middle by pressing the house 5x quickly
Mod edit: Machine translated (Dutch)0 -
* center console0