Lifetime traffic expiring on GO 6250 next month

garrypaul
Registered Users Posts: 2 
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Answers
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Hello You must contact Tomtom support to restore your rights to the lifetime update.0
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can't get them no number or email0
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Hi @garrypaul
Hopefully @VikramK or @lampard will pick this up on Monday and sort /correct your settings on the TT servers. Look back here Monday to see what they have to say.
Doug0 -
Hi @garrypaul
Welcome to the community! I have asked the team to fix the services for your TomTom, please do a soft reset and check for updates.
Regards, Vikram0 -
Hi guys,
I have same issue with my 6250. It comes with lifetime traffic and shows two weeks left(expires soon)! Could you help me please!
thanks0 -
Looks like it works properly. Thank you both1
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hi I bought a 6250 says life time traffic & speed camera update expire next week
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Hi @Lovedeep
Welcome to the community!
Could you send me the serial number of your device through a private message, please?
Thanks, Vikram0 -
hi I bought a 6250 says life time traffic & speed camera update expire0
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Hi
@gaborhajosi
Welcome to the site....
The restrictions as a result of the COVID-19, Social Distancing and people working from home, are probably delaying the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
@VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....
Stay Safe... ATB YFM1 -
Hi @gaborhajosi
Welcome to the community!
My team has fixed the services for your TomTom, please do a soft reset and check for updates.
Regards, Vikram0 -
It's okay, thank you very much!0
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Did you turn off the old one? The new one works, the old one can't connect to the internet. So far it has worked. Now only the new one goes. He writes that there is no internet! Please correct!0
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Mod edit:
Image edited to remove the serial number.
Please don't post private or personal information on a public forum. Thanks!0 -
Left new, right old.
The old one has so much trouble not seeing the battery.0 -
Hi @gaborhajosi
No changes done to the other device.
We have only fixed the service for the device serial number ending -736.
Try the troubleshooting as advised in the video below-
- Vikram0 -
Hello, I’m also having same problem, bought pro 6250, but live traffic has expired. Anyone could help me with that?0
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hi LAmpard i Have the same problem what @EgisHGV, CAn you help me please.0