How do I register a faulty device for replacement?

Tired of TomTom

I bought a Go Premium X, it turns out that the mount is faulty and need to be replaced. I can charge my Go from a wall socket, using the USB cable alone, but I cannot charge my Go from the car via the mount. If I try to charge the Go from a wall socket via the mount, it also does not charge. So it is clear that there is a problem with the mount. How can I get the mount exchanged?

I live in Sweden and the Go was purchased in Sweden.

YamFazMan

Hi
@Tired of TomTom
Welcome to the site....
Contacting Tomtom Support….
Due to COVID-19 the phone service has been suspended
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)

The way of contacting Customer Services has changed

(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________

(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

Stay Safe... ATB YFM