No maps found

Lukeholland_88
Lukeholland_88 Registered Users Posts: 1
New Seeker
After updating maps on my sd card it no longer has any maps. Bought maps incase I had somehow deleted them and still says no maps found.
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Best Answer

  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    edited January 2021 Answer ✓
    Hi @Lukeholland_88
    Welcome to the community!
    The map you ordered is showing active on your TomTom account. Reinstallation of the same map should help.

    Remove Map
    1. Connect your navigation device to your computer. Switch on your device.
    2. TomTom HOME starts.
    3. Click Manage my device in TomTom HOME and select the Items on device tab.
    4. Expand Maps and then select the map you want to remove.
    5. Click Remove selected items
    6. Click OK to delete the map.

    Reinstall TomTom HOME

    See steps in the article here- https://help.tomtom.com/hc/en-us/articles/360013901760

    Install a fresh copy of the map

    See video below-


    Regards, Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    edited January 2021 Answer ✓
    Hi @Lukeholland_88
    Welcome to the community!
    The map you ordered is showing active on your TomTom account. Reinstallation of the same map should help.

    Remove Map
    1. Connect your navigation device to your computer. Switch on your device.
    2. TomTom HOME starts.
    3. Click Manage my device in TomTom HOME and select the Items on device tab.
    4. Expand Maps and then select the map you want to remove.
    5. Click Remove selected items
    6. Click OK to delete the map.

    Reinstall TomTom HOME

    See steps in the article here- https://help.tomtom.com/hc/en-us/articles/360013901760

    Install a fresh copy of the map

    See video below-


    Regards, Vikram