33p a month offer — TomTom Community

33p a month offer

Graham54Graham54 Posts: 3 [Apprentice Seeker]
took up the offer last month, but the money has been taken, i have not received an email or the order is not gone into my connect

Answers

  • VikramKVikramK Posts: 12,174 Moderator
    Hi @Graham54
    Welcome to the community! Which service did you order?
    I don't find the new order has been associated with your TomTom account. Please get in touch with our customer service along with the order number and they can sort this out for you.

    Regards, Vikram
  • Graham54Graham54 Posts: 3 [Apprentice Seeker]
    Thanks for your reply, I think the problem was my fault. I was not on my own computer and when I downloaded tomtom connect I think I may have mistyped my email address, so I may have created a ghost account. Iam not bothered about the 33p, but did not want any more payments to go off my card, when the 33p offer finished
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