GO 600 device is frozen — TomTom Community

GO 600 device is frozen

jaykay100jaykay100 Posts: 2 [New Seeker]
edited January 20 in MyDrive Connect
My g600 device is now 6 years old and I have been experiencing problems of late.
How can I unfreeze my device - it's stuck on 'connected to your computer'.
Thanks, John

Best Answers

  • VikramKVikramK Posts: 11,388 Moderator
    Accepted Answer
    Hi @jaykay100
    Welcome to the community! Have you tried a soft reset after disconnecting it from the computer?



    Regards, Vikram
  • jaykay100jaykay100 Posts: 2 [New Seeker]
    Accepted Answer
    answer!! much appreciated

Answers

  • VikramKVikramK Posts: 11,388 Moderator
    Accepted Answer
    Hi @jaykay100
    Welcome to the community! Have you tried a soft reset after disconnecting it from the computer?



    Regards, Vikram
  • jaykay100jaykay100 Posts: 2 [New Seeker]
    Accepted Answer
    answer!! much appreciated
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