Hi I have bought a GO Essential Satnav last year, while I was using it, it stopped suddenly and I couldn't make it run again. When I try to open it shows an image with a red exclamation mark and a red X. Tried to restart it, so I did push the on off button until white text came off and when trying to press three times to get to recovery mode is not working and is restarting again. If I connect the satnav to the computer, MyDrive Connect starts and it says recovering device, but when finishes it restarts again. Anyone can help me please?