My order for a 620 was placed with an incomplete address.

DavidJJE
DavidJJE Registered Users Posts: 1
Apprentice Seeker
edited August 2021 in Map purchase & installation
The item was listed as return to sender on Auspost tracker. How can I remedy this problem.
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Best Answer

  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Answer ✓
    Hi @DavidJJE
    Welcome to the community! I think the shipment will be returned back to our warehouse and it will have to be re-shipped with the correct address..
    My advice would be to contact our customer service as they can contact the concerned team and arrange a reshipment with the correct address.
    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Thanks, Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Answer ✓
    Hi @DavidJJE
    Welcome to the community! I think the shipment will be returned back to our warehouse and it will have to be re-shipped with the correct address..
    My advice would be to contact our customer service as they can contact the concerned team and arrange a reshipment with the correct address.
    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Thanks, Vikram

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