My GO 5000 will not find any GPS and its fully up to date. Please Help?

FLYBIG

My GO 5000 will not find any GPS and its fully up to date.
Can anyone offer any advice?

rider1rider

some steps
https://help.tomtom.com/hc/en-us/articles/360013900280-No-GPS-signal-on-your-navigation-device-Here-s-what-to-do-

FLYBIG

Thanks for your recommendation however i have done all of this already and did it again now and it still does not work. Its a strange thing, i was working fine and then after an update it started to struggle to find the location sometimes taking an hour then after the next update it just stopped all together getting the gps fix