No voice directions on GO 620 — TomTom Community

No voice directions on GO 620

brnn69brnn69 Posts: 2 [Apprentice Seeker]
Hello I have a new TomTom GO 620 I have owned earlier TomTom Navigation devices and had no issues. On a just completed road trip and visiting an unfamiliar city I set the address I wanted using 'search', 'drive', 'lets go' the location was approx. 10km away and the device work perfectly with good clear instructions. Several hours later when I needed to return to my Hotel I selected the Hotel address from my 'My Places' as I had saved the location from when I actually arrived in the city. On the return journey the device did not give any directions or voice instructions and I got lost I pulled over several times and attempted to reset my destination and ultimately deleted the prior journey's and started with a new destination and still I received no directions or instructions from the device. At all times my device was connected to my vehicle WiFi and was fully charged, this event It was a very stressful experience and obviously unsafe as the primary purpose for using a GPS device for me is safer driving. It was by pure chance some 60 minutes later while criss crossing streets and intersections that I spotted a street sign for the street my Hotel was located in and was able to return in one piece.
Why would my GO 620 not not be operating correctly?

Best Answer


  • brnn69brnn69 Posts: 2 [Apprentice Seeker]
    Thanks for your reply Lochfrass the voice control was off a case of FFS (fat finger syndrome) a bit of a 'duh' it was the co pilot though!
  • LochfrassLochfrass Posts: 14,438
    No problem. You are not the first to whom this has happened. ;)
  • turnpowerturnpower Posts: 3 [New Seeker]
    i have the same problem but my voice setting are all on one day fine the next stopped working but volume level is high and not in mute mode
Sign In or Register to comment.

Who's Online in this Category0