No route through blackwall runnel

Night rider
Night rider Registered Users Posts: 8
Apprentice Traveler
edited January 2021 in Map quality
Hi all,

Have been noticing of late that my device ( go 620 professional ) will not navigate through blackwall runnel northbound.

My vehicle height is set at 3.5 metres .

Southbound is not a problem.

Only way to get it to allow this route is to switch vehicle type to car.


I have reset the device and nothing has changed .

Settings are checked and tunnels are allowed


Alan.

Best Answer

  • Niall
    Niall Posts: 11,173
    Superuser
    Answer ✓
    @Night rider

    Have had confirmation that the heights for the two tunnels will be fixed in the next map release (towards the end of Feb 2021)

Answers

  • Niall
    Niall Posts: 11,173
    Superuser
    @Night rider

    There is a known glitch with the height of both tunnels being the same lower height
  • Night rider
    Night rider Registered Users Posts: 8
    Apprentice Traveler
    Thanks for the info.

    Hopefully it'll be sorted sooner rather than later

    🤞
  • Niall
    Niall Posts: 11,173
    Superuser
    Answer ✓
    @Night rider

    Have had confirmation that the heights for the two tunnels will be fixed in the next map release (towards the end of Feb 2021)
  • Night rider
    Night rider Registered Users Posts: 8
    Apprentice Traveler
    That's great news

    Thanks for the update / confirmation

    Regards
    alan
  • The_sandbagger
    The_sandbagger Registered Users Posts: 1
    New Traveler
    Nov 2021 and this glitch hasn’t been fixed. It refuses to take me through the tunnel saying that it’s a car only route
  • Night rider
    Night rider Registered Users Posts: 8
    Apprentice Traveler
    Makes me wonder why I bothered spending ( well wasting ) so much money on a dedicated GPS unit

    Even more so when a free android app for 3 vehicle profiles works perfectly

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