My tomtom Go 50 keep rebooting

Mondi_87
Mondi_87 Registered Users Posts: 1
New Seeker
Hi everyone ,i can’t update anymore my device tomtom Go 50 serial number VHxxxxxxxx74.
i tried using my Laptop via TomTom my drive connect but with no result. i can only Switch it on and i can hear the drum but after that it’s keep rebooting.
i tried to restore following the video instructions from recovery mode , it tells me restoring your device but without result ,
i been waiting for more than one hour , i tried few different times but i couldn't get it to work again, Any idea how can i fix it please?
Thank you




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Best Answer

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Answer ✓
    Hi @Mondi_87
    Welcome to the community!
    Please contact our customer service and report the problem. This could be a hardware related issue.

    Thanks, Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Answer ✓
    Hi @Mondi_87
    Welcome to the community!
    Please contact our customer service and report the problem. This could be a hardware related issue.

    Thanks, Vikram