Subscription message on CarPlay — TomTom Community

Subscription message on CarPlay

vzoli343vzoli343 Posts: 3 [Apprentice Traveler]
Hello,
I have a 2020 Skoda Octavia with a Carplay enabled head unit. i use that with iPhone se and tomtom Go with a yearly subscription. The problem is that when I start navigating, it stops for a while for a message. Renew your subscription on your phone to use carplay. I have more than 11 months left until the next renewal.

Best Answer

  • DougLapDougLap Posts: 6,898
    Superuser
    Accepted Answer
    Hi @vzoli343

    Just ignore the CarPlay Subscription message. Tomtom are aware of it and hopefully will sort it .

    Doug

Answers

  • DougLapDougLap Posts: 6,898
    Superuser
    Accepted Answer
    Hi @vzoli343

    Just ignore the CarPlay Subscription message. Tomtom are aware of it and hopefully will sort it .

    Doug
  • vzoli343vzoli343 Posts: 3 [Apprentice Traveler]
    Okay i ignore it but today it was more than 30second long.
  • DougLapDougLap Posts: 6,898
    Superuser
    Hi @vzoli343

    That is long and may be related to the media unit involved as it is seconds when it appears on my Golfs screen.

    Maybe @Jürgen can pass the information to the App builders.

    Doug
  • vzoli343vzoli343 Posts: 3 [Apprentice Traveler]
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  • JürgenJürgen Posts: 5,781
    Community Manager
    edited January 14
    This delay is probably related to an issue with CarPlay in Hungarian. I'll add this to the ticket.
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