Password reset on TomTom Go fails/can I merge 2 TomTom accounts?

Milooshea
Milooshea Registered Users Posts: 5
Apprentice Traveler
I have an online account for an old TomTom Start 25, which we still use occasionally. This account operates correctly. I have the TomTom Go app on my Android smartphone. These 2 items seem to be linked to different email addresses. I have tried accessing support from my phone, but this seems to require me to log on to the account, which I am unable to do. Then, when asked to reset my password, the password reset facility fails. Is there some way to merge these 2 accounts? or is it unnecessary?

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  • Milooshea
    Milooshea Registered Users Posts: 5
    Apprentice Traveler
    Thanks for helpful reply.