Update maps on Start 20

SAKALU
SAKALU Registered Users Posts: 4
Apprentice Seeker
edited December 2021 in Devices using MyDrive Connect
same problem i can not update the new maps my device is star 20
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  • VikramK
    VikramK Administrators Posts: 14,339
    Moderator
    Answer ✓
    Hi @SAKALU
    I don't find any issues with the subscriptions for your TomTom Start 20 device.
    Could you please elaborate what exactly is the problem with updating the maps?

    Thank you, Vikram
  • SAKALU
    SAKALU Registered Users Posts: 4
    Apprentice Seeker
    my tom tom dont find tehe server to upload the maps
  • VikramK
    VikramK Administrators Posts: 14,339
    Moderator
    Hi @SAKALU
    Are you seeing an "Our Servers are busy" error when you connect the device to MyDrive Connect?

    Thanks, Vikram
  • kph592
    kph592 Registered Users Posts: 1
    New Seeker
    My Start 20 will not update Western Europe maps - I've spent 12 hours trying. so frustrating! Help!
  • DougLap
    DougLap Posts: 10,055
    Superuser
    Hi @kph592

    Have you added an extra memory card and or what free memory do you have on the unit.

    Doug

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