cannot connect to the TomTom with my account Mydrive on the computer

tom71
Registered Users Posts: 1 
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hello, I took over someone's truck, but his Mydrive name is there, I also have his password, but now I cannot connect to the TomTom with my account Mydrive on the computer
anyone any idea how I can change the Mydrive Account name to the Navi =
Mod edit: Machine translated (Dutch)
anyone any idea how I can change the Mydrive Account name to the Navi =
Mod edit: Machine translated (Dutch)
0
Answers
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Hi
@tom71
Welcome to the site....
Google Translate...Hello, I took over someone's truck, but his Mydrive name is there, I also have his password, but now I cannot connect to the TomTom with my Mydrive account on the computer
anyone any idea how I can change the Mydrive Account name to the Navi
Tap 4Dot (.... Menu) --> Setting --> System --> Reset device
If you have MyPlaces, POI or Routes stored on the device make sure you sync the data with the MyDrive Web Route planner....
Here... https://mydrive.tomtom.com/
before executing a Factory reset....
Stay Safe... ATB YFM0