cannot connect to the TomTom with my account Mydrive on the computer

tom71

hello, I took over someone's truck, but his Mydrive name is there, I also have his password, but now I cannot connect to the TomTom with my account Mydrive on the computer
anyone any idea how I can change the Mydrive Account name to the Navi =




Mod edit: Machine translated (Dutch)

YamFazMan

Hi
@tom71
Welcome to the site....
Google Translate...

tom71 wrote: »

Hello, I took over someone's truck, but his Mydrive name is there, I also have his password, but now I cannot connect to the TomTom with my Mydrive account on the computer
anyone any idea how I can change the Mydrive Account name to the Navi

Re... Factory reset....
Tap 4Dot (.... Menu) --> Setting --> System --> Reset device
If you have MyPlaces, POI or Routes stored on the device make sure you sync the data with the MyDrive Web Route planner....
Here... https://mydrive.tomtom.com/
before executing a Factory reset....

Stay Safe... ATB YFM