GO 500 does not work after maps update
I bought a tomtom go 500 some years ago. It worked perfectly until now, but today when I started updating it, the screen turned up in black, I can read TOMTOM but whitout working, the characteristic "drum" sound lasted too much, different than usual sound of the device. There is no way to make it work. Now it is not recognized by the PC. I tried to solve the issue by checking a youtube tutorial "how to recover your TomTOM" but it still doesn´t work, I did not get the black screen with white letters as is indicated in the tutoral.Could you please let me how I can solve this problem? the device worked perfectly until I started updating it.
Thanks a lot