Order track

Shinerwright50

Impossible track order usinf the on line Hepl system as Prompts continually resport that the service is not available. Who /how it the departmen now contacted?

VikramK

Hi @Shinerwright50
Welcome to the community! Please get in touch with our customer service, and they should guide you with the tracking of the order and advice accordingly.
Visit this helpful link- https://help.tomtom.com/hc/en-gb/articles/360015568919

Regards, Vikram

Shinerwright50

Impossible track order using the on line Help system or the link forwarded as Prompts associated with order track continually report that the service is not available or try again later. These responses have been occuring since 15 December 2020. Who /how is the department concerned contacted?

YamFazMan

Hi
@Shinerwright50
The way of contacting Customer Services has changed

(1)... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________

(2)... Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

Stay Safe... ATB YFM