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You have ordered the UK and ROI map, but your TomTom already comes with lifetime updates for the same region.
Since the order was placed in October, I would suggest that you contact the customer service and check if a refund or a compensation in a form of a voucher can be offered.
Regarding the map issue, I have asked my team to fix certain things in the backend. Please do a soft reset and check for updates in MyDrive Connect.
withers
Posts: 2 [Apprentice Traveler]
Answers
Superusers
@withers Purchased 'Yes' but is the Map installed ???
Stay Safe... ATB YFM
You have ordered the UK and ROI map, but your TomTom already comes with lifetime updates for the same region.
Since the order was placed in October, I would suggest that you contact the customer service and check if a refund or a compensation in a form of a voucher can be offered.
Regarding the map issue, I have asked my team to fix certain things in the backend. Please do a soft reset and check for updates in MyDrive Connect.
Regards, Vikram