Start 25 device claims updates haven't been done for 12 months

AnjaJohansen
AnjaJohansen Registered Users Posts: 5
New Seeker
edited January 2021 in MyDrive Connect
My device can state that it has'nt been update fx for 12 month even if it is only 2 month ago
Pretty annoying and I don't know if I can trust the update then?

Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,491
    Exalted Pioneer
    what is the map version?!
  • YamFazMan
    YamFazMan Posts: 21,158
     Superuser
    Hi
    @AnjaJohansen
    Welcome to the site....
    You haven't stated in your Post or Profile which Tomtom device do you own ???

    Stay Safe... ATB YFM
  • AnjaJohansen
    AnjaJohansen Registered Users Posts: 5
    New Seeker
    Model no 4en52z1230 does it help - hope it is correct, can't barely se the small letters
  • AnjaJohansen
    AnjaJohansen Registered Users Posts: 5
    New Seeker
    I am pretty lost .... I just plug the damn thing in the computer and open TOMTOM my drive connect :'( - and hope for the best kind of
  • Willy875
    Willy875 Registered Users Posts: 6,611
    Elite Voyager
    find serial number
  • AnjaJohansen
    AnjaJohansen Registered Users Posts: 5
    New Seeker
    edited January 2021
    Sn: BQxxxxYxxxxx - thanx God for mobile phones and camera =) Got glasses but it wasn't enough to se this no

    Mod edit: Personal information edited!
  • Willy875
    Willy875 Registered Users Posts: 6,611
    Elite Voyager
    BQ> Start 25, 8GB + micro-SDHC, MyDrive Connect NAV 3 = device lifetime update
  • AnjaJohansen
    AnjaJohansen Registered Users Posts: 5
    New Seeker
    Problem: I updatet maps etc today ..... in about 1 month the device claim it has not been updated for at least 6 month :/ ..... and I don't unplug the device before it says it is safe.