device adding problem

jany9000
Registered Users Posts: 1 
New Traveler

New Traveler
Hello,
I have a problem to add device. When I connect a device , MyDrive connect recognize it. (picture 1)
But when I tab add, Mydrive connect start to adding device "forever". (pisture2)
Does somebody a experience with a such problem ???
thank you jan


Mod edit: Please don't post private or personal information on a public forum. Thanks!
I have a problem to add device. When I connect a device , MyDrive connect recognize it. (picture 1)
But when I tab add, Mydrive connect start to adding device "forever". (pisture2)
Does somebody a experience with a such problem ???
thank you jan


Mod edit: Please don't post private or personal information on a public forum. Thanks!
1
Answers
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Hi @jany9000
Welcome to the community!
Could you send me the serial number of your device through a private message, please?
Thanks, Vikram0
This discussion has been closed.