device adding problem

jany9000

Hello,

I have a problem to add device. When I connect a device , MyDrive connect recognize it. (picture 1)
But when I tab add, Mydrive connect start to adding device "forever". (pisture2)
Does somebody a experience with a such problem ???

thank you jan







Mod edit: Please don't post private or personal information on a public forum. Thanks!

VikramK

Hi @jany9000

Welcome to the community!

Could you send me the serial number of your device through a private message, please?

Thanks, Vikram