Touchscreen of my VIA 52 doesn't work anymore

DannyVD
DannyVD Registered Users Posts: 2
Apprentice Seeker
edited January 2021 in Map purchase & installation
Anyone have an idea how to get that solved?
When I open the device it goes till the 'legal part', but there it stops, as I cannot confirm any button.
Soft reboot doesn't help.

Answers

  • VikramK
    VikramK Administrators Posts: 14,321
    Moderator
    Hi DannyVD
    Welcome to the community! Could you try the recovery mode, wherein the process will remove the existing firmware and replace it with a new clean installation. See the steps in the video below-


    Regards, Vikram
  • DannyVD
    DannyVD Registered Users Posts: 2
    Apprentice Seeker
    Thank you for your suggestion Vikram, but this attempt was not successful.
    The touchscreen still doesn't work.
    Any other suggestion?