Go 1000 keeps resetting?

Phoenixstone
Phoenixstone Registered Users Posts: 7
Apprentice Traveler
in MyDrive Connect
Screen goes white then resets after cutting out. Keeps repeating.

Answers

  • Phoenixstone
    Phoenixstone Registered Users Posts: 7
    Apprentice Traveler
    Screen goes white. Device resets, turns back on normally, then goes white again and repeats.
  • YamFazMan
    YamFazMan Posts: 21,154
     Superuser
    Hi
    @Phoenixstone
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM
  • Phoenixstone
    Phoenixstone Registered Users Posts: 7
    Apprentice Traveler
    Tried doing the soft reset without success. Same thing has happened on multiple devices. ( All Go 1000)
  • YamFazMan
    YamFazMan Posts: 21,154
     Superuser
    Hi
    I recall a series of posts ages ago about the GO 1000 Devices with 8GB of on-board memory (The Camper Model I think) they were locked into a startup loop....
    Someone posted a workaround... But I can't remember the details of the fix....

    ATB YFM

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