How can I claim for a paid subscription that is not available in the download content

ATG_21

I have purchased an annual subscription to Radars and paid for it. The system does not allow me to download and activate the paid product.



Mod edit: Machine translated(Spanish)

ATG_21

VikramK wrote: »

Hi @ATG_21

Welcome to the community! I don't see the order has been allocated to your account. Please get in touch with our customer service with the order number, and they will sort out the subscriptions on the account.

https://help.tomtom.com/hc/en-gb/articles/360015568919

Thank you, Vikram

Thanks, problem solved...

VikramK

Hi @ATG_21

Welcome to the community! I don't see the order has been allocated to your account. Please get in touch with our customer service with the order number, and they will sort out the subscriptions on the account.

https://help.tomtom.com/hc/en-gb/articles/360015568919

Thank you, Vikram

ATG_21

VikramK wrote: »

Hi @ATG_21

Welcome to the community! I don't see the order has been allocated to your account. Please get in touch with our customer service with the order number, and they will sort out the subscriptions on the account.

https://help.tomtom.com/hc/en-gb/articles/360015568919

Thank you, Vikram

Thanks, problem solved...