Cancel subscription on GO Navigation app

Syzygy6
Syzygy6 Registered Users Posts: 7
Master Traveler
I do not wish to pay the upcoming subscription and wish to cancel?
I have tried for the last hour to cancel, but the app doesn't seem to work as
I cannot find the cancel section it just keeps asking me to renew for monthly
increments? I've tried my Tom Tom account and the subscription isn't shown there.
I've tried the app but cannot cancel? Any ideas please?

Comments

  • RicoK
    RicoK Registered Users Posts: 163
    Revered Navigator
    Go to Settings in your iPhone > your name > subscriptions and look for TomTom. Here you can end your subscription.
  • Syzygy6
    Syzygy6 Registered Users Posts: 7
    Master Traveler
    Tried that all I'm presented with is monthly up to yearly renewal?
    Can I assume that it is NOT an automatic renewal? But you need to manually
    renew each time it expires?
  • RicoK
    RicoK Registered Users Posts: 163
    Revered Navigator
    No, it is an automatic renewal unless you cancel it in time.
  • Ken_ducked
    Ken_ducked Registered Users Posts: 1
    New Seeker
    This is absolutely wicked. I'm an IT professional and can't work out how to cancel. Totally inadequate instructions.
  • PaulsSatNav2
    PaulsSatNav2 Registered Users Posts: 3
    New Seeker
    Totally crap, why is it so difficult to find 'Subscriptions' tab on my account?
  • PaulsSatNav2
    PaulsSatNav2 Registered Users Posts: 3
    New Seeker
    FOUND IT! Why so complicated - load the TomTom App onto your i-phone, when it has loaded up - Log in and go to Subscriptions , scroll down to Cancel, you'll get asked lots of reasons why, but confirm CANCEL.