connection to PC

Haig

I'm running win 7, I haven't used my TomTom for a while, so I plugged it into my PC to update it. it asks do you
want to connect, I click YES. nothing happens thereafter.
On TomTom Home, it asks please connect your devise.
Please advise

VikramK

Hi @Haig

Welcome to the community! I would suggest that you try the troubleshooting steps suggested here- https://help.tomtom.com/hc/en-gb/articles/360013901340

Regards, Vikram