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This is a user based Tomtom site where users try to help one another. You need to contact Customer support via Chat or Email to see if they can reactivate the Sim.
Try the following:-
Tap Support at the top of this page
Sign in Top Right of next Page. (you have to do this)
When signed in Tap Contact Us bottom right
Help Box appears and after a few seconds Get in Touch also appears
Tap Get in Touch
You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.
James G Cobley
Posts: 4 [Apprentice Seeker]
Comments
Superuser
This is a user based Tomtom site where users try to help one another. You need to contact Customer support via Chat or Email to see if they can reactivate the Sim.
Try the following:-
Tap Support at the top of this page
Sign in Top Right of next Page. (you have to do this)
When signed in Tap Contact Us bottom right
Help Box appears and after a few seconds Get in Touch also appears
Tap Get in Touch
You are now offered Chat or Email. If Chat is closed it will tell you the hours that it will be available.
Chat is busy you may have to try a few times.
Doug